Unlimited Vacation Club is concerned with your privacy and does not make unsolicited telephone calls to consumers to market its products. We have all the information we need regarding your membership with us so we will never request you share additional personal information with us over the phone. If you receive such a call, please report it to us by clicking here and provide us with as much information as possible so that we may investigate the matter further.
Please be advised that prior to any upcoming vacations booked via the club, you may receive a call from one of our official Executive Members Service Team. They will officially identify themselves at the beginning of each call and will never ask for your personal information. Read more about these calls here: Our Executive Members Service Team
We strive to maintain the entire confidence of our members at all times. Below you will find the complete Privacy Notice reagrding all information collected from Unlimited Vacation Club members:
The responsible parties for the processing of your personal data are Club de Descuentos Vacacionales MX, S. de R.L. de C.V. and/or Ventas Vacacionales MX, S. de R.L. de C.V. (“UVC”), located in Av. Tulum No. 269, SM 15A, Manzana 3, Local 7, C.P. 77500, Cancún, Quintana Roo.
1. Personal Data we collect
UVC collects your personal data through various means. We collect the following data: name, gender, age, occupation, address, birthdate, phone number(s), email, nationality, signature, Federal Tax Registry Number (Registro Federal de Contribuyentes), marital status, photo identification, credit card number, travel, expense and consumer habits.
UVC does not collects or process sensitive personal data.
The data mentioned above will be referred as “Personal Data” (Datos Personales).
UVC will use your Personal Data for the following purposes, necessary to provide, maintain and improve our services: (a) Identification and register; (b) provide products or services; (c) make a reservation, purchase or exchange of lodging services, tours, cruises, transportation, travel, vacation packages, tourist services or goods, as per your request; (d) presentation of services; (e) collection and confirmation of charges to credit or debit cards; (f) contact, notices and communications in connection with the acquired products or services. Furthermore, we use your personal data for non-essential purposes of marketing, advertising and assessing the quality of our services.
UVC will transfer your Personal Data within or outside México, to UVC ‘s controllers, affiliates or subsidiaries, companies within the corporate group UVC or AMResorts belong to, to Club de Descuentos Vacacionales DR, LLC, and to selected services providers, in order to provide our services within and outside México, and process your information in a safe and confidential manner. Also, we may share your data with those commercial establishments, lodging establishments, transportation, cruises, travel and tour companies, services and vacation exchange companies, with the sole purpose of carrying out the reservation and purchases as per your request.
UVC may share your Personal Data to competent authorities or third parties, whenever it is strictly necessary in order to comply any applicable law or a request from a competent authority.
UVC does not trade your Personal Data without your previous consent.
4. How can you limit the use or revelation of your information?
You may limit the use, revelation or processing of your Personal Data by requesting the exclusion of your data for non-essential or advertising purposes,and exercise your rights to revoke or oppose the consent for the processing of your Personal Data, by means of the procedure indicated in item 5 of this Privacy Notice.
5. How can you exercise your “ARCO” rights or revoke the consent for the processing of your personal data?
You can exercise at any time your rights of access, rectification, cancellation, opposition to the processing of your Personal Data (Acceso, Rectificación, Cancelación y Oposición) (“ARCO” rights), and revoke the consent granted to use for the processing of your Personal Data. For these purposes, you must send your request by email to email@example.com, or by post to our address. Said request must include: (a) name, signature, phone number, email and/or address in order to reply your request; (b) legal photo identification that proves your identity, and legal representation if applicable (power of attorney granted by notary public and/or complying applicable legal requirements); (c) clear and precise description of the Personal Data for which you request the exercise of any ARCO right, and (d) any other element facilitating the location or identification of the Personal Data. UVC may notify the reply to your request and provide access to your information by means of email or post. The department responsible of you Personal Data in UVC is the Personal Data Committee, located in our address.
6. Amendments to the Privacy Notice
If there is any change in this Privacy Notice, it will be communicated by means of visible adverts in our establishments, our website or email.
By providing your information to UVC you grant your consent and authorizes the use and transfer of your Personal Data, pursuant to this Privacy Notice.